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How We Protect Your Privacy on cojeel sdy

When you open an account and deposit through DANA, OVO, GoPay or QRIS, your personal details and transaction records stay secure with us.

Account data encryptedPayment history privateNo third-party sharing

Explore the Lobby Read FAQ

What Information We Collect and Why

cojeel sdy Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register with cojeel sdy, we gather your name, email, phone number and ID details to verify your account and process deposits. Your transaction history—every DANA transfer, OVO payment, GoPay chip purchase and QRIS deposit—lives in your account wallet so you can see what cleared

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and when. We also track your device type, browser and login times to detect unusual activity and keep your account safe. Where local law permits, we may store your data to help with disputes, tax reporting and fraud prevention. We do not sell your information to
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advertisers or data brokers; your privacy stays within our operations and support team only.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

Ask About Your Privacy Rights

You have the right to request what data we hold on you, ask us to correct it, or ask us to stop using it. Our support team in Medan is here to handle those requests and walk you through the process so you stay in control of your account.

Team online

Email Support

Send a privacy request to our support inbox with your account email. We respond within 48 hours and will confirm what we store about you.

Live Chat

Open the chat window in your account lobby and ask about your data. Our team can explain how we use your details and process deletion requests on the spot.

Account Settings

Head to your profile menu, select Privacy, and review which data is active. You can update your contact details or request we disable certain logs anytime.

HOW WE KEEP YOU SAFE

Data Security, Cookies and Account Access

Your account uses encryption so DANA, OVO, GoPay and QRIS transfers cannot be intercepted between your phone and our servers.

Encryption Protocol

All deposits and withdrawals move through SSL encryption. Your DANA, OVO, GoPay and QRIS payments are not visible to any third party outside our payment flow.

Cookie Policy

We use cookies to remember your login, keep you signed in across sessions and record which games you open. You can disable cookies in your browser, but you may need to log in again each time.

Payment Processor Data

When you request a withdrawal, we share your ID and account email with DANA, OVO, GoPay or QRIS to process the reversal. Those partners have their own privacy policies you can review.

Data Retention

We keep your transaction history, ID scans and support tickets for seven years where local law permits. After that, records are archived and no longer accessible through your account.

Account Deletion

Request account removal in your settings. We will deactivate your login, mask your personal details and remove your payment history after 30 days if no disputes are open.

Privacy Inquiries

Email our support team or use live chat to ask how we handle your data. We'll send you a full report of what we store within 72 hours, depending on local law.

Privacy Policy FAQs

Here are answers to the questions we hear most from players in Indonesia about how we collect data, use cookies and handle your account details.

No. You enter your payment credentials directly into the DANA, OVO, GoPay or QRIS app or website. We never see your password. We only receive confirmation that your deposit succeeded, and that shows in your account wallet.

Only you (with your login and password) and our support team (if you contact us about a dispute or withdrawal issue) can view your account. Your device location is not shared with players or third parties.

We may send you service notifications about deposits, withdrawals and account security. Marketing messages are optional; you can opt out anytime in your account settings or by replying to our email with 'unsubscribe'.

Your account login is disabled immediately. Your personal details are masked within 30 days. Transaction records stay archived for seven years where local law permits, in case of disputes or compliance requests.

No. We do not sell or rent your data to other platforms. Your account information stays within cojeel sdy and our direct payment partners only.

Email our support team with your account email and request a data access report. We will send you a full record of your account details, transactions and activity logs within 72 hours.

Our live tables are streamed to you; the broadcast is not recorded on our servers. Table activity is logged for dispute resolution, but your personal viewing history is not stored or sold.

How We Protect Your Privacy on cojeel sdy

Ask About Your Privacy Rights

Email Support

Live Chat

Account Settings

Data Security, Cookies and Account Access

Encryption Protocol

Cookie Policy

Payment Processor Data

Data Retention

Account Deletion

Privacy Inquiries

Privacy Policy FAQs

01 Can cojeel sdy see my DANA, OVO, GoPay or QRIS password?

02 Who can access my account data if I play on mobile in Semarang or elsewhere?

03 Do you use my data to send me marketing emails or SMS?

04 What happens to my data if I close my cojeel sdy account?

05 Does cojeel sdy share my information with other gambling sites or affiliate partners?

06 How do I request a copy of all the data you have about me?

07 Are my live casino sessions recorded or watched?

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